One of the most critical problems faced by those who collaborate with a e-commerce agency is that once they receive the project agreed, they find it challenging to get support for it afterward.
When you build a website or an online store, it is almost certain that you will then want to further improve it by adding new features, yet also to customize it based on new ideas that will emerge from the insights you receive from the market.
The most successful online projects are the ones that manage to be flexible and adapt quickly. Unfortunately, not all agencies or freelancers can meet this market demand. It is not uncommon for someone to wait for weeks or even months to receive the changes or additions they have requested!
At Netstudio, we are proud that since 2011 we have created a support platform where our customers input their requests online, receive a cost estimate, and can monitor the progress of the work in real-time as the developer or designer works on their website!
The benefits are numerous:
- Nothing is forgotten.
- Our customers can prioritize their requests and guide the support team easily and quickly.
- Our customers can refer to their history and see all the work done on their website even years ago and see how much was the cost per task.
- Our customers talk directly to the project manager and the developer or designer, and most of them, over time, have a personal relationship that helps them get targeted and useful advice.
- The charges are clear, with no binding contracts.
Through Netstudio Support, you can request cost estimates for tasks that you would like us to perform even on a website that we have not built, as long as it is in technologies that we are familiar with.
See in detail how the system works at https://netstudio.support/.
Whether you just want to try the quality of Netstudio or work with us on a long time relationship, we have the appropriate package for you.
Choose the right package and take advantage of a discount of up to 30%!
Each credit corresponds to 30 minutes of work for software development, design, or general support.
Price per Credit
Ask us. We respond immediately.
We respond to all inquiries in less than 12 hours and most of the time in less than 1 hour!